when I got divorced, I called them to add a channel or something and they said I couldn't because I wasn't the account owner. Ex had put me on the account as an admin but they...(more)6-17-2016 3:07pm
didn't care. I said I was divorced and to make me the owner and they said they'd need a copy of the divorce in their service center to do that. I got a copy and went into the service center and the lady at the desk said "We can't even touch that. We aren't allowed to look at that stuff." I said I was told to bring it in and she said she didn't care, that wasn't her problem. She said I had to come in WITH my ex to have him tell them it was OK to put the account in my name. I said, the credit card you have paying for the account is in my name. She said that didn't matter. So I dragged his ass in and he confirmed to make me the owner on the account. So the dude at the desk this time said "OK, I've deleted your account" Ahhh...... My phone starts going as my teen DS is telling me he was shut off the internet.... I had to get a whole new one set up.
Comcast is the devil. I videotaped returning a cable box to them because they are so untrustworthy. They STILL said I never returned it. I took the tape to a TVnews station and...(more)6-17-2016 3:15pm