My g'ma/g'pa are in assisted living, have tons of health issues and need their meals delivered to their room. They order and Food Service is supposed to deliver. They have been...
having problems with them not delivering meals, meals have items missing, items are substituted that they can't eat, etc. They have tried to reason with them to no avail. They pay for meals on a monthly basis, no refunds for meals not delivered. She keeps losing weight (not a good thing). wwyd in this situation? Who is ultimately responsible---the Board of Health? ty for any info
I would call 311 and ask for information on what city agency oversees assisted living centers. I would also figure out who is theparent company of this assissted living center and...(more)11-19-2012 1:10pm